Maintenance managers are struggling to execute the maintenance strategy and to achieve the maintenance goals and objectives set by the company's management due to the lack of a maintenance process so they should first focus on designing the maintenance process for the company and then keep improving it on a continuous basis to make it easier to achieve the maintenance goals and objectives.
This blog post will explain
What Is The Maintenance Process?
The Maintenance Process describes how to manage maintenance, prevent undesirable events, restore the items in required state, improve the items, and act on items to maintain them in a good working order.
It also describes the support processes which are necessary for the realization and management processes.
The European EN 17007:2017 standard classifies the maintenance process into three main process families:
"A management process that establishes policy and strategy, defines the organization, assigns responsibilities, negotiates budgets, manages actions, analyses data and leads a continuous improvement process."
"Realization processes which are the reason of being the overall process and produce the expected results. They include preventive and corrective maintenance which share a common process including preparation, scheduling, and performing tasks on items, and a third process for improving reliability and maintainability of items."
"Support processes which are necessary for the realization and management processes."
What Is a Maintenance Management Process?
There is only one maintenance management process:
MANAGE MAINTENANCE (MAN)
According to European EN 17007:2017 standard the purpose of The MAN Process is as follows:
"Manage maintenance process aims to manage maintenance in order to achieve the objectives set by the company's management."
SOURCE: EN17007 Maintenance process and associated indicators
What Are Maintenance Realization Processes?
The European EN 17007:2017 standard describes realization processes as follows:
"Realization processes are the reason for being the overall process and produce the expected results. They include preventive and corrective maintenance which share a common process including preparation, scheduling, and performing tasks on items, and a third process for improving reliability and maintainability of items."
There are three maintenance realization processes:
- Prevent undesirable events (PRV);
- Restore the items in required state (COR); and
- Improve the items (IMP).
and the PRV and COR processes share a common sub-process called Act on the items to maintain.
At Aneo Software, we know it's not easy to develop The Maintenance Process of the company from scratch; however, after the development of the manage maintenance process has been done, it will be much easier to develop these realization processes and support processes in order to complete the development of The Maintenance Process of the company.
What Are Maintenance Support Processes?
European EN 17007:2017 standard describes the eleven support processes which are necessary for the realization and management processes.
- HSE = Ensure personal health and safety to individuals and preserve environment in maintenance;
- BUD = Budget maintenance items;
- DOC = Deliver the operational documentation;
- DTA = Manage data;
- ENG = Deliver maintenance requirements during items design and modification;
- OPT = Improve the results;
- TOL = Deliver the tools, support equipment and information system;
- SPP = Deliver spare parts;
- RES = Provide internal human resources;
- SER = Provide maintenance services; and
- IST = Provide the needed infrastructures.
After the development of a Management Process, Realization Processes and Support Processes has been completed by maintenance management, the development of The Maintenance Process has been completed.
If you are struggling with the development of The Maintenance Process, don't hesitate to contact us.
We can help.